Terms of Service Policy
Last updated: August 16, 2025
Welcome to The Crystal Garden! By accessing or using our website (www.crystalgardenllc.com) and purchasing our products, you agree to the following Terms of Service. Please read them carefully.
1. General Information
The Crystal Garden, LLC (“we,” “our,” or “us”) provides products and content through this website. By using our site, you confirm that:
You are at least 18 years old, or have permission from a parent or guardian.
You will not use our website or products for illegal or unauthorized purposes.
We reserve the right to refuse service to anyone for any reason at any time.
2. Products & Orders
We do our best to display accurate descriptions and images of our products, but due to the natural variations of all natural and handmade items, the product you receive may look and smell slightly different.
We reserve the right to:
Limit quantities available for sale
Discontinue or modify products at any time
Cancel or refuse any order, including for suspected fraud or misuse
Discounts and promotional offers apply to product prices only. Shipping fees, handling charges, and applicable taxes are excluded from discounts unless explicitly stated otherwise.
3. Payments
All prices are listed in US Currency and are subject to change without notice. We accept payment through secure third-party services. By providing your payment information, you confirm that you are authorized to use it.
4. Shipping & Delivery
Shipping times are estimates and may vary based on location, season, and carrier delays. We are not responsible for lost, stolen, or delayed packages once they are in the hands of the carrier.
Please see our Shipping Policy for full details.
5. Returns & Refunds
We want you to love your purchase! Please refer to our Return & Refund Policy for eligibility, timeframes, and how to request a return or exchange.
6. Disclaimers
Aromatherapy healing and holistic properties/approaches are not scientifically, in some cases, proven and are not a substitute for medical advice, diagnosis, or treatment.
All content on our site is for informational purposes only and should not be taken as professional or medical advice.
Our products have not been approved by the FDA.
You agree to use our products responsibly and at your own risk.
7. Website Use
You agree not to:
Copy, modify, or distribute any content from our site without permission
Use our site for spam, phishing, or malicious purposes
Interfere with the security or proper functioning of the website
8. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
9. Limitation of Liability
To the fullest extent permitted by law, The Crystal Garden shall not be liable for any indirect, incidental, or consequential damages related to your use of our products or website.
10. Contact Us
If you have questions about these Terms, please reach out to us at:
🌐 Or visit: www.crystalgardenllc.com/contact