Shipping Policy

Last Updated: August 24, 2025

Processing Time

Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving payment confirmation. You will receive a notification once your order has shipped.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times are:

• Standard shipping typically takes 3–7 business days, depending on your location. Delivery times are estimates and not guaranteed

• Expedited shipping typically takes 1–3 business days, depending on the carrier and your location

Please note that delivery estimates are provided by carriers and are not guaranteed.

Shipping Restrictions

• We currently ship within the United States only.

• We do not ship internationally at this time.

• We are unable to deliver to P.O. boxes, APO/FPO/DPO addresses.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your delivery.

Shipping & Discount Policy

Discounts and promotional codes apply to product prices only. Shipping fees, handling charges, and applicable taxes are not included in discounts unless otherwise stated.

Lost, Delayed, or Damaged Packages

We are not responsible for delays caused by the shipping carrier. However, if your package arrives damaged, please contact us within 5 days with photos of the item and packaging so we can assist you.

Contact Us

If you have any questions about shipping, please contact us at hello@crytalgardenllc.com