Effective Date: August 16th, 2025

At The Crystal Garden, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (www.crystalgardenllc.com) or make a purchase from us.

By using our site, you agree to the terms outlined below.

1. What Information We Collect

When you browse our website or place an order, we may collect the following information:

Personal Information:

Name
Email address
Shipping and billing address
Phone number
Payment information (processed securely through third-party services)

Non-Personal Information:

IP address
Browser type and device info
Pages you visit on our site
Cookies (to improve your experience)

2. How We Use Your Information

We use your information to:

Process and ship your orders
Communicate with you about your order or account
Respond to your questions or customer service requests
Send promotional emails (only if you opt in)
Improve our website and services

We will never sell or rent your personal information to third parties.

3. How We Protect Your Information

We use secure technologies (such as SSL encryption) and trusted third-party platforms to protect your personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

4. Cookies & Tracking

We use cookies to:

Improve website functionality
Analyze website traffic
Remember your preferences (like cart items)

You can disable cookies in your browser settings, though this may affect your experience on our site.

5. Third-Party Services

We may share limited personal data with trusted third parties who help us operate our business, such as:

Payment processors (e.g., PayPal, Stripe)
Shipping providers
Email marketing services (e.g., Mailchimp)

These providers are only given access to the information necessary to perform their services.

6. Marketing Communications

If you opt in, we may send occasional emails about new products, special offers, or updates. You can unsubscribe at any time by clicking the “Unsubscribe” link at the bottom of any email.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has submitted information, we will delete it.

8. International Users

If you’re accessing our site from outside [Your Country], please be aware that your information may be processed in [Your Country], where privacy laws may differ.

9. Your Rights

Depending on where you live (e.g., EU, UK, California), you may have the right to: